I tried to send Bitcoin to Kucoin exchange and got a email from you.*Hi Jeffrey Urbansk...

GetHuman5885197's customer service issue with Coinbase from March 2021

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The issue in GetHuman5885197's own words
I tried to send Bitcoin to Kucoin exchange and got a email from you.*Hi Jeffrey Urbanski,*As a security precaution, your withdrawal of *.******** BTC on March **, **** at **:**pm PDT has been delayed for ** hours to make sure you authorized it. You can view the withdrawal at Coinbase.com.**If you did make this withdrawal, no action is required. The withdrawal will automatically be completed in ** hours.**If you didn’t make this withdrawal and believe it’s unauthorized activity, you have ** hours to cancel it. You should also disable sign-in to your account to prevent anyone from accessing your account.***Sincerely,*The Coinbase Team**It was Me!!!!!!!!! and so I cancelled the transaction because I did not want to wait ** hours , but I noticed that you kept your fee!!!!!! I would appreciate if The $**.** fee be put back in my account!!!!! Why would you keep a fee when there was no transaction?

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Coinbase

Customer service issue
Reported by GetHuman5885197
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 3612 others
0 customers following this

Timeline

GetHuman5885197 started working on this issue
Mar 25th 3:11am