We can not get into our funded account. The only account that comes up says, now that...

GetHuman5869398's customer service issue with Coinbase from March 2021

Help with my Coinbase issue
The issue in GetHuman5869398's own words
We can not get into our funded account. The only account that comes up says, now that we have signed up we can now fund our account.*In March of **** we changed our email from my address to my husbands, and we were able to access our account through his email address. In the spring of **** we tried to log on, and that is when we discovered there was a problem. *After trying to reach them on their site and by phone, to no avail, we sent a packet of information to their San Francisco office to verify our account, including a letter explaining the problem, copies of past emails and confirmations of deposited funds as far back as ****, identification, etc.*We have had zero response from them as to why this has happened nor any help to resolve this problem.*Are they truly a legitimate business that wants to go public or are they crooks? Please help us get this straightened out. Thank you.

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Coinbase

Customer service issue
Reported by GetHuman5869398
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 3565 others
0 customers following this
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Timeline

GetHuman5869398 started working on this issue
Mar 20th 11:28pm
GetHuman5869398 shared this issue with followers on Twitter
Mar 20th 11:28pm
GetHuman5869398 shared this issue with your circles on Google+
Mar 20th 11:34pm

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