When I try to reserve space at flywheel and exhale studios a pop up message appears req...

GetHuman2038202's customer service issue with ClassPass from January 2019

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The issue in GetHuman2038202's own words
When I try to reserve space at flywheel and exhale studios a pop up message appears requesting I update my information. It stares I’ll only need to do this once. It is nitvckesr what information needs updating and there are not any blank fields. *I have missed opportunities during my free trial. I would like this issue rectified by allowing me to reserve these classes and by you offering me additional time* extending my trial so I may take these classes.**I emailed customer we support a few days ago and have not received a reply.
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ClassPass

Customer service issue
Reported by GetHuman2038202
Jan 25th, 2019 - 3 mons ago
I have an issue with ClassPass too
Not resolved
Seen by 1 customer so far
Similar issue to 753 others
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Timeline
GetHuman2038202 started working on this issue
Jan 25th 5:08pm
GetHuman2038202 shared this issue with your circles on Google+
Jan 25th 5:09pm