I signed up for a yoga class tonight based on the teacher. The studio has now changed t...

GetHuman-kankner's customer service issue with ClassPass from November 2018

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The issue in GetHuman-kankner's own words
I signed up for a yoga class tonight based on the teacher. The studio has now changed the teacher and I have no interest in attending the class. But if I cancel now, you are going to charge me a fee. That is BS. I would have never signed up in the first place if the teacher was not who I wanted. I specifically checked before signing up. How do I avoid this fee? If I have to, I will stop by the studio, sign in and leave but that is a waste of my time and pisses me off. I will definitely tell them they need to update their teacher earlier.
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ClassPass

Customer service issue
Reported by GetHuman-kankner
Nov 2nd, 2018 - a mon ago
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GetHuman-kankner started working on this issue
Nov 2nd 6:04pm