I was told the first month would be free, but was charged $** the first month and after...

GetHuman1192118's customer service issue with ClassPass from September 2018

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The issue in GetHuman1192118's own words
I was told the first month would be free, but was charged $** the first month and after the second month, I tried to cancel and was charged a second fee of $**. I do not wish to continue with Class Pass and have been trying to contact costumer service but have been unable to reach a live person to work out this problem. I am taking this up with my bank account as a dispute claim as I do not wish to make this payment.
GetHuman1192118 did not yet indicate what ClassPass should do to make this right.
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ClassPass

Customer service issue
Reported by GetHuman1192118
Sep 24th, 2018 - 2 mons ago
I have an issue with ClassPass too
Not resolved
Seen by 3 customers so far
Similar issue to 261 others
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Timeline
GetHuman1192118 started working on this issue
Sep 24th 5:35pm