I signed up for class pass and can't log in. When I try to re-set my password I do NOT...

GetHuman980835's customer service issue with ClassPass from August 2018

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The issue in GetHuman980835's own words
I signed up for class pass and can't log in. When I try to re-set my password I do NOT get an email. I think I might have inadvertently put the wrong email (mistyped) when I originally signed up. There was no confirmation email back to me. What can I do? I did this last Wednesday ******. My name is Julie Miller. The email below is the one I should have used, but nothing has come to me. HELP!
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ClassPass

Customer service issue
Reported by GetHuman980835
Aug 11th, 2018 - a yr ago
I have an issue with ClassPass too
Fixed
Seen by 5 customers so far
Similar issue to 140 others
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Items needed
Account holder name
Membership number
Email address on the account
Billing address
Timeline
GetHuman980835 started working on this issue
Aug 11th, 2018 10:49pm
GetHuman980835 indicated the issue is not fixed yet.
Aug 11th, 2018 11:54pm
GetHuman980835 indicated the issue is not fixed yet.
Aug 13th, 2018 12:49am
GetHuman980835 confirmed the issue is fixed. Hooray!
Aug 15th, 2018 12:46am