HELLO, ** JULY ****, WEDNESDAY**I NEED THIS RESEARCHED OK. BACK...

GetHuman917118's customer service issue with Citibank from July 2018

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The issue in GetHuman917118's own words
HELLO, ** JULY ****, WEDNESDAY**I NEED THIS RESEARCHED OK. BACK IN "SPRING ****" I TOOK OUT A CITIBANK STUDENT LOAN TO USE FOR THE SUMMER TERM. I WAS OFFERED A FULL-TIME SUMMER JOB WHILE WAITING FOR THE LOAN TO ARRIVE AND WHEN IT CAME, I TOOK IT TO MY SCHOOL BURSARS OFFICE AT "MOHAWK VALLEY COMMUNITY COLLEGE" IN UTICA NEW YORK AND GAVE IT TO THEM DUE TO IT HAD BOTH, MY AND THE SCHOOLS NAME ON THE CHECK (I COULDN'T CASH IT WITHOUT THERE SIGNATURE TOO). YEARS LATER AROUND **** OR ** I HAD MY LOANS CONSOLIDATED UNDER THE GOVERNMENTS CONSOLIDATED LOAN PROGRAMME. RECENTLY I LEARNED THAT "THIS" LOAN IS STILL OWED UPON. I NEED A COPY OF THE CHECK SHOWING IF TH SCHOOL....SEE ABOVE.... CASHED IT AND KEPT THE FUNDS, EVEN THOUGH I DID NOT USE THAT MONEY AT ALL. I RECEIVED FEDERAL * STATE "STUDENT FINANCIAL AID" THAT FALL INSTEAD.**CAN YOU HELP ME? WITH THIS MATTER OR PROVIDE ME INFO WHERE TO TURN TO. I STILL HAVE MY COPIES OF LOAN PAPERS FROM ****....THANK YOU.**CAMERON S. B. AUJUARD ***-***-**** * PHN*SSN: ***-**-***** *** IN **** I "LEAGALY" CHANGED MY NAME FROM *"RONALD ROBERT GREENE" TO "CAMERON SHELDON BLAKE AUJUARD", WHAT MY MOTHER WANTED TO NAME ME (*ST NAME AND HER MAIDEN NAME). MY SSN WAS THE SAME AS IT IS NOW....***-**-****.**THANK YOU
GetHuman917118 did not yet indicate what Citibank should do to make this right.
I BANKED AT YOUR BANK BACK THEN.
I WILL CONTACTING THE SCHOOL TOO TOMORROW. BUT RECORDS MAY BE A PROBLEM.
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Citibank

Customer service issue
Reported by GetHuman917118
Jul 25th, 2018 - 10 mons ago
I have an issue with Citibank too
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Seen by 9 customers so far
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Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN
Timeline
GetHuman917118 started working on this issue
Jul 25th, 2018 9:38pm
GetHuman917118 indicated the issue is not fixed yet.
Jul 26th, 2018 8:45pm
GetHuman917118 indicated the issue is not fixed yet.
Jul 26th, 2018 8:46pm
GetHuman917118 indicated the issue is not fixed yet.
Jul 26th, 2018 10:07pm
GetHuman917118 indicated the issue is not fixed yet.
Jul 27th, 2018 6:22pm
GetHuman917118 indicated the issue is not fixed yet.
Jul 27th, 2018 6:23pm