Me and my family went into the Lancaster Ohio Chipotle today around * and they announce...

GetHuman-ilytle's Complaint issue with Chipotle Mexican Grill, Inc. from August 2019

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The issue in GetHuman-ilytle's own words
Me and my family went into the Lancaster Ohio Chipotle today around * and they announced they were out of cheese while we were in line. I was annoyed by this but figured instead of my tacos I’ll just get a bowl cause I can go without cheese. My mom still got her tacos and was upset by the lack of cheese. By the time I got to the part where I put on my extras the were out of cheese, guac, and lettuce so my bowl was half of what it was supposed to be. I used my free entree reward and even tho all I had was double steak had an almost $* extra charge I had to pay for tho I figured my entree was ***% free like how Starbucks does there’s...over all I was extremely unhappy with my visit today. No one seemed to know which way was up or down and they were out of pretty much everything that makes up my food.

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Chipotle Mexican Grill, Inc.

Complaint issue
Reported by GetHuman-ilytle
Aug 8th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 1691 others
0 customers following this

Timeline

GetHuman-ilytle started working on this issue
Aug 8th, 2019 8:06pm
GetHuman-ilytle indicated the issue is not fixed yet.
Aug 15th, 2019 12:25am
GetHuman-ilytle indicated the issue is not fixed yet.
Aug 15th, 2019 2:46am
GetHuman-ilytle indicated the issue is not fixed yet.
Aug 15th, 2019 4:35am
GetHuman-ilytle indicated the issue is not fixed yet.
Aug 16th, 2019 5:46am