Just got dinner at the Monroe Ohio store with a group of friends. Someone asked for sou...
GetHuman-quincype's customer service issue with Chipotle Mexican Grill, Inc. from December 2018
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The issue in GetHuman-quincype's own words
Just got dinner at the Monroe Ohio store with a group of friends. Someone asked for sour cream and one of the employees said “we ain’t got sour cream. We’re out”. Someone asked how are you out if sour cream and she replied “we’re a restaurant and run out of stuff.” A couple of guest later in the line asked for sour cream and she responded even more harsh with “we’re out. God don’t people listen?” I asked the girl cashing me out why the other girl was so mad and she responded with “ she’s not mad just passionate.” They both laughed like it was normal. Other customers stated they were going to complain about her too. The employee was a white girl with glasses and a ponytail. Race has nothing to do with this just describing the girl who was extremely rude with more than one customer. I will drive the extra ** miles and make sure to never go there again.
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