I placed a a large order with Store ***** for a business online and choose the deliever...
GetHuman-mayaaw's customer service issue with Chipotle Mexican Grill, Inc. from October 2018
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Order number, Name on account, Email on account, Home and billing address, Phone number on account, Location used, and Employee name
The issue in GetHuman-mayaaw's own words
I placed a a large order with Store ***** for a business online and choose the delievery option. I placed the order at **:**. Was given the ETA of ** mins. At **:**, I called the store. They notified me that it was never picked up. My issues is that they told me to call delivery company to complain when I didn't place my order with them I placed it with chipotle. When they saw my order was not picked up, I should have been called and given the option to either pick it up or cancel my order. I WANT A FULL REFUND!!!! THEN WHEN I ASKED FOR CONTACT INFO I WAS GIVEN THE RUN AROUND AND PEOPLE WERE JUST PUT ON THE PHONE WHEN I ASKED FOR THE MANAGER! Someone needs to contact me asap!!!!!! If not I will mark this charge on my account as fraudulent. The customer service I receviced was horrible and so nonchalant that it has turned me off and my company off. This lunch was for the ceo and managers of the company and they will not let me order from them again. I used to order $***-$**** orders for my company. Never again!
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