I don’t have my chime card and the phone I had has the chime account it is gone...I got...

GetHuman5947407's customer service issue with Chime from April 2021

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The issue in GetHuman5947407's own words
I don’t have my chime card and the phone I had has the chime account it is gone...I got ah new phone and new number... I tried to log into my account it says there sending ah code to my old number. I don’t have that number so I can’t receive the code...so then it’s say I can change my phone number on the account but I need the chime card that’s on the account and I don’t have that... i want to be able to order another card and change my number on the account....I have the password and email address to the account but I can’t verify it with the phone number

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Chime

Customer service issue
Reported by GetHuman5947407
Apr 11th, 2021 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 15046 others
0 customers following this

Timeline

GetHuman5947407 started working on this issue
Apr 11th 2:20pm

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