I have the chime app on my phone, the email address I have on my account is *****@***.c...

GetHuman5880711's Account Access issue with Chime from March 2021

Help with my Chime issue
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Before contacting them, items GetHuman5880711 may need:
Username, Password, Email address on the account, Name on the account, and Address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5880711's own words
I have the chime app on my phone, the email address I have on my account is *****@***.com However, my phone was factory reset and I do not remember the password to my Google account my email account or anything else that was on my phone. Including the access to my chime account. I have a new email address which is *****@***.com and I need to update my chime account information and put that email down so I can access my account through the chime app on my phone. Could you please respond to this matter as soon as possible. Thank you

GetHuman5880711 did not yet indicate what Chime should do to make this right.

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Chime

Account Access issue
Reported by GetHuman5880711
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 14187 others
0 customers following this

Timeline

GetHuman5880711 started working on this issue
Mar 24th 12:14am