I was watching a TV program about **:** a.m. and I received a alert on my time card say...

GetHuman5420293's customer service issue with Chime from October 2020

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The issue in GetHuman5420293's own words
I was watching a TV program about **:** a.m. and I received a alert on my time card saying that I purchase groceries at Walmart on my chime card which came out to $** I didn't use my car to make any grocery purchase I never bought groceries at Walmart and Walmart does not open in Rockford Illinois at that time so I do not know how my card was used because I have my card here at home with me I got the alert on my phone that my card was used and I have my car right now in front of me the only purchase I made from Walmart was on the *th and *th of October it was a doorbell for my door for my new apartment and it was a TV ** inch TV that was on October *th in the sixth my card have never been used again for Walmart and I used it online so I don't know what's going on but my money is being mishandled and my card is being used without my permission and I know no one does not have it I need my money back because that was my rent my light bill money my utilities bills money and I kept it on there for a reason so I can pay my bills and someone misused it and did whatever they want to because time alerted me that it has been spent right when I was watching my television program my telephone alert me that I have been used it says purchase and being pendant $** for groceries at Walmart I never met groceries at Walmart ever on my time card

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Chime

Customer service issue
Reported by GetHuman5420293
Oct 31st, 2020 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 10942 others
0 customers following this

Timeline

GetHuman5420293 started working on this issue
Oct 31st, 2020 10:55am
GetHuman5420293 indicated the issue is not fixed yet.
Nov 2nd, 2020 3:08pm
GetHuman5420293 indicated the issue is not fixed yet.
Nov 2nd, 2020 5:17pm

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