I filed a dispute on Saturday for a charge that I thought was incorrect but when I call...

GetHuman3841212's customer service issue with Chime from October 2019

Help with my Chime issue
The issue in GetHuman3841212's own words
I filed a dispute on Saturday for a charge that I thought was incorrect but when I called the company that charged my card they were able to inform me that it was something I purchased it jus showed a different amount because they added tax to it so I went on my chime messenger and clicked (tell us if you no longer need us if the issue has been resolved) so I clicked that the issue was resolved and that I no longer needed a dispute but they still canceled my card and all of my money is on there I have * kids that need diapers today and j can't get them because my card is locked

GetHuman3841212 did not yet indicate what Chime should do to make this right.

How GetHuman3841212 fixed the problem
Yes it was resolved thank you
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Chime

Customer service issue
Reported by GetHuman3841212
Oct 28th, 2019 - a year ago
Fixed
Seen by 67 customers so far
Similar issue to 7709 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman3841212 started working on this issue
Oct 28th, 2019 1:17pm
GetHuman3841212 confirmed the issue is fixed. Hooray!
Oct 28th, 2019 7:25pm