I didn't know I needed a computer to be able to cancel my Chegg subscription and that I...

GetHuman-zdbonner's Cancel Account issue with Chegg from December 2019

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The issue in GetHuman-zdbonner's own words
I didn't know I needed a computer to be able to cancel my Chegg subscription and that I couldn't do it on my phone. I don't own a computer so by the time I could go some where and use a computer to cancel my subscription you guys already charged me $** for a new one I finally got to cancel it but still got charged the $** is there any way to get a refund I can use Chegg at all now because I am out of school so Im just losing $**. I thought I could cancel it in time before u guys charged me again but I was to late because I couldn't just cancel it on my phone and don't own a computer at my house.

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Chegg

Cancel Account issue
Reported by GetHuman-zdbonner
Dec 19th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 2471 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account

Timeline

GetHuman-zdbonner started working on this issue
Dec 19th, 2019 7:19pm