I ordered a textbook from Chegg and received it. There is obnoxious pink highlighting...

GetHuman1320980's customer service issue with Chegg from October 2018

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The issue in GetHuman1320980's own words
I ordered a textbook from Chegg and received it. There is obnoxious pink highlighting, notes OVER the text, and scribbles in pen -OVER THE TEXT. I thought, wow that's super annoying because it didn't tell me before I ordered it that it was such terrible quality. I figured I would **** it up though, because the whole book can't be like that. Wrong. As I have gone through a good chunk of the book per my assignments, I have seen that almost every single page is nearly unreadable from the previous owner. **This is a textbook I purchased. If I knew the book was going to be like this I never would have purchased it. I had to buy another textbook from Amazon, and I would like a refund from Chegg. I can send you pictures of the defaced text, and send it back if you like, but I don't know who would want it- it's basically trash.
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Chegg

Customer service issue
Reported by GetHuman1320980
Oct 11th, 2018 - a mon ago
I have an issue with Chegg too
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Timeline
GetHuman1320980 started working on this issue
Oct 11th 7:19pm