I have had issues with my Charter Internets speed and dropped connection all summer! We...

GetHuman5191133's customer service issue with Charter Communications from August 2020

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The issue in GetHuman5191133's own words
I have had issues with my Charter Internets speed and dropped connection all summer! We believe it may be an issue with our wireless router. The dropped Zoom meetings and inability to use my WiFi in my home is very frustrating. My iPhone is new and my husband’s Galaxy phone is fairly new as well, so we are certain that this is a charter issue.*Many of our neighbors have switched over to TDS this past year and are very happy. I understand that they are paying less for *gig then we are paying for our very slow ***mb. **Thank you.**Shannon

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Charter Communications

Customer service issue
Reported by GetHuman5191133
Aug 23rd, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 527 others
0 customers following this

Timeline

GetHuman5191133 started working on this issue
Aug 23rd 4:24pm

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