My broadcast channels started to pixelate a couple of weeks ago and now I don't get NBC...

GetHuman-cxcx's customer service issue with Charter Communications from June 2018

Help with my Charter Communications issue
The issue in GetHuman-cxcx's own words
My broadcast channels started to pixelate a couple of weeks ago and now I don't get NBC or CBS at all
GetHuman-cxcx did not yet indicate what Charter Communications should do to make this right.
I have an issue with Charter Communications too
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Charter Communications

Customer service issue
Reported by GetHuman-cxcx
Jun 24th, 2018 - 4 mons ago
I have an issue with Charter Communications too
Fixed
Seen by 4 customers so far
Similar issue to 403 others
0 customers following this
Items needed
Name on account
Account number
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Last 4 of SSN
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Timeline
GetHuman-cxcx started working on this issue
Jun 24th 5:22pm
GetHuman-cxcx indicated the issue is not fixed yet.
Jun 24th 8:08pm
GetHuman-cxcx indicated the issue is not fixed yet.
Jun 25th 9:26pm