Picture not coming up and breaking up - Watch local tv - Can’t see the tv

GetHuman626512's customer service issue with Charter Communications from April 2018

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Help with my Charter Communications issue
Before contacting them, items GetHuman626512 may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
GetHuman626512's next move: have a Charter Communications rep call.
Always use the GetHuman Phone tocall Charter Communications. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman626512's own words:
Watch local tv ... Picture not coming up and breaking up
Can’t see the tv
I trust that Charter Communications will make this right and come up with a resolution that is fair.
Help with my Charter Communications issue
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Charter Communications

Cable tv
Customer service issue
Reported by GetHuman626512
Apr 24th, 2018 - 3 mons ago
I have an issue with Charter Communications too
Not resolved
Seen by 4 customers so far
Similar issue to 537 others
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Timeline
GetHuman626512 started working on this issue
Apr 24th 11:57pm