I have two issues one of them is with my date of birth. I can not find a way to Chang e...

GetHuman-alexasa's customer service issue with Care.com from October 2018

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The issue in GetHuman-alexasa's own words
I have two issues one of them is with my date of birth. I can not find a way to Chang emu date of birth in my account. I realized after I had created my care.com account I had typed in the wrong birthday. I had purchased a motor vehicle background check and it is saying my date of birth doesn’t match and it doesn’t because I made a mistake while typing it in on cars.com. Also, I would like a refund for my motor vehicle background check. I was unaware that when I purchased the premium membership it give me a free background check. So I had purchased a background check on top of the premium membership without the knowledge that I review a free background check when I sign up for a premium membership. So I would like a refund of the **-** dollars for the motor vehicle background check. Kind Regards, Alexa Samuelson

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Customer service issue
Reported by GetHuman-alexasa
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 3236 others
0 customers following this


GetHuman-alexasa started working on this issue
Oct 15th, 2018 8:35pm

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