I have two accounts it seems. I recently posted a new position and had applicants waiti...

GetHuman299858's customer service issue with Care.com from August 2018

2 views | 2184 similar | 0 following
Help with my Care.com issue
First: share to improve GetHuman299858's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman299858's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman299858 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman299858's own words
I have two accounts it seems. I recently posted a new position and had applicants waiting to be contacted. When I wanted to view them, I was prompted to sign up and pay $**.**. An UpGrade is how it was worded. I tried and a message came up saying that my email was already in use. I found out my password and thought that would be it. But, the only job that was posted was one from ****. I thought that I would try and use the email that I had tried to post my most recent- so I activated it thinking that I would just deactivate my old one later yesterday. But. There was nothing about my ad showing in my account or any of the applicants who had been contacting me. I need to cancel my old account and have my money refunded. Then I would like to have my new one show the activity that my emails from Care show up.

GetHuman299858 did not yet indicate what Care.com should do to make this right.

How GetHuman299858 fixed the problem

We are waiting for GetHuman299858 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Care.com customer problems.
How Do I Cancel My Care.com Account?How Do I Close and Delete My Care.com Account?How do I get a refund from canceling my subscription with Care.com
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman299858 fixes it.
This email address isn't valid

Care.com

Customer service issue
Reported by GetHuman299858
Aug 25th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2184 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account

Timeline

GetHuman299858 started working on this issue
Aug 25th, 2018 12:45pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies