I have been trying to access my care.com account for almost ONE week now. It will not l...

GetHuman-cainlyfe's customer service issue with Care.com from May 2018

Help with my Care.com issue
The issue in GetHuman-cainlyfe's own words
I have been trying to access my care.com account for almost ONE week now. It will not load any messages nor let me see previous or new messages. It will NOT let me see current jobs or older jobs posted. Everything is blank and white. I paid for * months of service back in January or February **** my account is not over due. I have been trying several times to reach live help calling customer service and i have not received any type of HELP!!! I have several emails of new jobs and messages and yet I'm unable to respond which makes me look unreliable after applying for the job!! This is very VERY unacceptable and unprofessional as well. My name is Cheyenne L. Meade. My email will be provided below and I am the account holder as well. I would appreciate my issues being resolved in a timely manner considering the long wait I have had and not to mention the potential clients I have lost. Due to technical difficulties on the website. I would appreciate an email either way. So I than know that my issue has been addressed and someone is working on fixing it. Again very unacceptable and unprofessional!!!!!! **Thank you*Cheyenne L. Meade
GetHuman-cainlyfe did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman-cainlyfe fixed the problem
We are waiting for GetHuman-cainlyfe to fix the problem and share the solution with the rest of us customers.
Please help with my Care.com issue
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Care.com email you?
This email address isn't valid

Care.com

Customer service issue
Reported by GetHuman-cainlyfe
May 23rd, 2018 - 6 mons ago
I have an issue with Care.com too
Fixed
Seen by 13 customers so far
Similar issue to 136 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman-cainlyfe started working on this issue
May 23rd 2:28am
GetHuman-cainlyfe indicated the issue is not fixed yet.
May 23rd 1:26pm
GetHuman-cainlyfe indicated the issue is not fixed yet.
May 24th 3:54am