I have been trying to access my care.com account for almost ONE week now. It will not l...

GetHuman-cainlyfe's customer service issue with Care.com from May 2018

26 views | 136 similar | 1 following
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The issue in GetHuman-cainlyfe's own words
I have been trying to access my care.com account for almost ONE week now. It will not load any messages nor let me see previous or new messages. It will NOT let me see current jobs or older jobs posted. Everything is blank and white. I paid for * months of service back in January or February **** my account is not over due. I have been trying several times to reach live help calling customer service and i have not received any type of HELP!!! I have several emails of new jobs and messages and yet I'm unable to respond which makes me look unreliable after applying for the job!! This is very VERY unacceptable and unprofessional as well. My name is Cheyenne L. Meade. My email will be provided below and I am the account holder as well. I would appreciate my issues being resolved in a timely manner considering the long wait I have had and not to mention the potential clients I have lost. Due to technical difficulties on the website. I would appreciate an email either way. So I than know that my issue has been addressed and someone is working on fixing it. Again very unacceptable and unprofessional!!!!!! **Thank you*Cheyenne L. Meade

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Customer service issue
Reported by GetHuman-cainlyfe
May 23rd, 2018 - 5 years ago
Seen by 26 customers so far
Similar issue to 136 others
1 customer following this
Items needed
Name on account
Date of birth
Billing address
Email address on account


GetHuman-cainlyfe started working on this issue
May 23rd, 2018 2:28am
GetHuman-cainlyfe indicated the issue is not fixed yet.
May 23rd, 2018 1:26pm
GetHuman-cainlyfe indicated the issue is not fixed yet.
May 24th, 2018 3:54am

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