My head hurts, this is such a hassle. Where is the customer service?

GetHuman-ajgray's customer service issue with CardPool from December 2018

16 views | 453 similar | 0 following
Help with my CardPool issue
GetHuman-ajgray's next move: try calling CardPool again.
The best way to get your problem resolved is to tap the button below to start calling CardPool. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-ajgray's own words
Sell a valid gift card for cash instantly. ... Searching through your services as advertised on the Cardpool website, I am looking to sell a gift card for cash instantly. The card I wish to sell is for Applebee’s in the amount of $**.** and have an option to list or sell it online but when I check to sell the gift card at a kiosk for instant cash, Applebee’s is not listed to sell. Why is this and why do I have to go through such lengths to find out when your business model is based upon streamlining and convenience? I am pretty frustrated at this point, please respond at your earliest availability.
The lengths that I have gone to find a resolution to my issues and problems by either not finding your services as advertised be conducted and also the lack of or virtually non-existent customer service has been unethical and gives me a headache.
Any communication from the customer support office would be nice, ****, I will chat with the commercial cleaners of your office at this point to get in touch with ANYONE at this point!
This section wants me to validate in my own words “Why you’re a good customer”. I should not have to. That’s rediculous.
I have searched and sifted endlessly through Cardpool’s website, searched googles for answers, called customer support with no answer, and have filled out this entire questionarre. What else should I have to do to get in touch with someone?!
How GetHuman-ajgray fixed the problem

We are waiting for GetHuman-ajgray to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get CardPool's attention and get better help faster. Tap below to get started.
Having CardPool issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ajgray fixes it.
This email address isn't valid

CardPool

Cardpool kiosk*In-person cashier services
Customer service issue
Reported by GetHuman-ajgray
Dec 26th, 2018 - 3 years ago
Fixed
Seen by 16 customers so far
Similar issue to 453 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number

Timeline

GetHuman-ajgray started working on this issue
Dec 26th, 2018 11:29pm
GetHuman-ajgray indicated the issue is not fixed yet.
Dec 26th, 2018 11:36pm