Resume backup on my computer. Case number ********

GetHuman737914's customer service issue with Carbonite from June 2018

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Help with my Carbonite issue
Before contacting them, items GetHuman737914 may need:
Where was the item purchased, Order number (if applicable), and Billing address
GetHuman737914's next move: have a Carbonite rep call.
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The issue and preferred resolution, in GetHuman737914's own words:
The problem I ran into: Resume backup on my computer. Case number ********
I trust that Carbonite will make this right and come up with a resolution that is fair.
Help with my Carbonite issue
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Carbonite

Customer service issue
Reported by GetHuman737914
Jun 1st, 2018 - 18d ago
I have an issue with Carbonite too
Not resolved
Seen by 4 customers so far
Similar issue to 318 others
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Timeline
GetHuman737914 started working on this issue
Jun 1st 11:24am