I applied for a Capital One Card around Fall of **** and was approved, however the acco...

GetHuman-bhoojy's customer service issue with Capital One from March 2019

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The issue in GetHuman-bhoojy's own words
I applied for a Capital One Card around Fall of **** and was approved, however the account was never fully opened b*c I was asked to provide my identification details. At the time, I had lost my passport and my drivers license was expired, so I had a temporary paper copy of my Driver's License that I was using. Capital One would not accept this paper copy as sufficient form of ID, hence a few months went by without the account being fully open. It was under 'restricted' status so I was unable to use it. I eventually found my passport and got my ID renewed, but I closed the account b*c I never got the welcome bonus points that I wanted since I couldn't use the card. I'd like to re-apply for the card now - The Capital One Venture Rewards Credit Card. But before I do so, I want to be sure that I am still eligible for the **,*** mile welcome bonus after $*,*** in spend within the first * months? If so, I'd like to apply. Please let me know - thank you. **Jagruti Bhojwani

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Capital One

Customer service issue
Reported by GetHuman-bhoojy
Mar 20th, 2019 - 2 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 5705 others
0 customers following this

Timeline

GetHuman-bhoojy started working on this issue
Mar 20th, 2019 12:58pm

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