I applied for a Capital One Card around Fall of **** and was approved, however the acco...

GetHuman-bhoojy's customer service issue with Capital One from March 2019

40 views | 5705 similar | 0 following
Help with my Capital One issue
Next: our robot will wait on hold for GetHuman-bhoojy to get a Capital One rep on the line!
Always use the GetHuman Phone to call Capital One. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-bhoojy's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bhoojy may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman-bhoojy's own words
I applied for a Capital One Card around Fall of **** and was approved, however the account was never fully opened b*c I was asked to provide my identification details. At the time, I had lost my passport and my drivers license was expired, so I had a temporary paper copy of my Driver's License that I was using. Capital One would not accept this paper copy as sufficient form of ID, hence a few months went by without the account being fully open. It was under 'restricted' status so I was unable to use it. I eventually found my passport and got my ID renewed, but I closed the account b*c I never got the welcome bonus points that I wanted since I couldn't use the card. I'd like to re-apply for the card now - The Capital One Venture Rewards Credit Card. But before I do so, I want to be sure that I am still eligible for the **,*** mile welcome bonus after $*,*** in spend within the first * months? If so, I'd like to apply. Please let me know - thank you. **Jagruti Bhojwani

GetHuman-bhoojy did not yet indicate what Capital One should do to make this right.

How GetHuman-bhoojy fixed the problem

We are waiting for GetHuman-bhoojy to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bhoojy fixes it.
This email address isn't valid

Capital One

Customer service issue
Reported by GetHuman-bhoojy
Mar 20th, 2019 - 4 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 5705 others
0 customers following this


GetHuman-bhoojy started working on this issue
Mar 20th, 2019 12:58pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies