We regularly get our mail delivered to our large mail box with a lid*cover left unclose...

GetHuman-arniemey's customer service issue with Canada Post from October 2018

4 views | 569 similar | 0 following
Help with my Canada Post issue
First: share to improve GetHuman-arniemey's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-arniemey's next move: call Canada Post.
The best way to get your problem resolved is to tap the button below to start calling Canada Post. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-arniemey may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman-arniemey's own words
We regularly get our mail delivered to our large mail box with a lid*cover left unclosed or mail sticking out the top. This is annoying at the best of times but when it rains or snows between the time the carrier delivers it and the time we retrieve it, everything gets soaked. We have important legal and business documents mailed to us to sign and return or forward to clients. This is unacceptable and very avoidable. Why can't the carrier fold the large envelopes or magazines so that they fit in the mailbox allowing the them to make sure the lid is closed and the mail is protected from the elements?**We have complained about this before. We have talked face to face with the carrier. We still have the same problem. What can be done at your end to fix this problem? I would very much like to hear back from someone at Canada Post explaining to me how this issue will be fixed. **In summary:*Large mailbox with lid*Lots of room for magazine sized mail or smaller*Mail sticking out*Lid not closed*Important mail soaked from rain and snow for no good reason on a regular basis

GetHuman-arniemey did not yet indicate what Canada Post should do to make this right.

How GetHuman-arniemey fixed the problem

We are waiting for GetHuman-arniemey to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Canada Post's attention and get better help faster. Tap below to get started.
Having Canada Post issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-arniemey fixes it.
This email address isn't valid

Canada Post

Customer service issue
Reported by GetHuman-arniemey
Oct 12th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 569 others
0 customers following this


GetHuman-arniemey started working on this issue
Oct 12th, 2018 4:09pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies