I never received my tax refund even though your system shows you electronically paid it...

GetHuman613569's customer service issue with California Franchise Tax Board from April 2018

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The issue and preferred resolution, in GetHuman613569's own words:
I never received my tax refund even though your system shows you electronically paid it March **. Today is April **. HELP??
I trust that California Franchise Tax Board will make this right and come up with a resolution that is fair.
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California Franchise Tax Board

Customer service issue
Reported by GetHuman613569
Apr 20th, 2018 - 3 mons ago
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GetHuman613569 started working on this issue
Apr 20th 2:21am