My CVS account has been hacked. I couldn't remember my password so I clicked on forgot...

GetHuman-jestaffo's customer service issue with CVS.com from April 2020

Help with my CVS.com issue
Before contacting them, items GetHuman-jestaffo may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-jestaffo's own words
My CVS account has been hacked. I couldn't remember my password so I clicked on forgot password. Immediately, instead of getting an email with a code to reset, I got at least ** "phishing" emails which I deleted. I know have two pending charges to my credit card that are not mine, and I received a text this morning about a delivery that is not mine, so email, phone and credit card are comprised. I would like CVS to tell me they recognize the problem, and I would like reassurance that others, like my family will not be affected- OR notice that they need to be alert. I am including the comprised email so I hope I see your answer.

GetHuman-jestaffo did not yet indicate what CVS.com should do to make this right.

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CVS.com

Customer service issue
Reported by GetHuman-jestaffo
Apr 10th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 601 others
0 customers following this

Timeline

GetHuman-jestaffo started working on this issue
Apr 10th 5:57pm
GetHuman-jestaffo shared this issue with others over email
Apr 10th 6:07pm
GetHuman-jestaffo indicated the issue is not fixed yet.
Apr 11th 5:49am