GetHuman1859218's customer service issue with CVS.com from December 2018
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Help with my CVS.com issue
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The issue in GetHuman1859218's own words
I called and spoke to someone at the pharmacy to cancel one of my prescriptions. She said it was cancelled. When my husband went to pick up a different prescription, she gave him the cancelled one ($**.**). Now they are saying that even thought it was their error, I'm stuck with the meds because they can't take them back and they will not refund my $**.**. She said it's "state law". **Make it right: I understand and will not return the meds, but it was their mistake and they should accept responsibility.***I want my $**.** refunded.
I was told clearly that this prescription was cancelled.
I want CVS to accept responsibility for their error and refund my $**.**
I've been getting all my prescriptions filled there even through there's a Walgreens by my house.
When my husband picked up the meds, the woman did not tell him what was in the bag.
I have an issue with CVS.com too
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