Last month I was told that the smart meter that had been installed in my home Dec...

GetHuman1716549's customer service issue with British Gas from December 2018

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The issue in GetHuman1716549's own words
Last month I was told that the smart meter that had been installed in my home Dec **** and checked in Dec **** was not connected. Apparently I was still on the dual meter readings despite being sent smart reading bills. A smart meter engineer cam in ? Nov to check and she said I was connected. I ten was told that I wasn't connected by you that I am not being overcharged. Nothing Pretty poor I think
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British Gas

Customer service issue
Reported by GetHuman1716549
Dec 8th, 2018 - 6 mons ago
I have an issue with British Gas too
Not resolved
Seen by 3 customers so far
Similar issue to 663 others
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Timeline
GetHuman1716549 started working on this issue
Dec 8th, 2018 1:45pm