To the dear customer support team,**My Name is Giorgio Castellini ,the reason why I am...

GetHuman1930728's customer service issue with British Airways from January 2019

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If you lost your luggage you should go to guest services in the airport and report it immediately. Once you do that you can submit a claim there. They will then give you a claim number. You will need that for future reference.
The issue in GetHuman1930728's own words
To the dear customer support team,**My Name is Giorgio Castellini ,the reason why I am writing is that Tomorrow I am flying from London to San Francisco at **.** pm with the flight number BA**** from London Heathrow Terminal * . I did the check in online already , but I have bought * bags ( The second one i purchased it on a second time) and on the check-in paper it says only * of **kg. Could you please make this changing and send me the boarding pass corrected ? I give you all the data so it might be easier for you: The flight is BA****, My booking reference is M*UKH , My passport number is YA******* , and my seat is **K, I am a Wold Traveller Frequent flyer CJ********* . Thank you in advance for your help!!!!

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British Airways

Customer service issue
Reported by GetHuman1930728
Jan 9th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 2689 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Phone number on account

Timeline

GetHuman1930728 started working on this issue
Jan 9th, 2019 4:59pm