My family (Bill, Dolly & John Hyde spend our XMAS outside the US. This summer, we found...

GetHuman1901083's customer service issue with British Airways from January 2019

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The issue in GetHuman1901083's own words
My family (Bill, Dolly & John Hyde spend our XMAS outside the US. This summer, we found out that the mother of * German students we hosted in **** and **** was diagnosed with early onset Parkinson’s Disease a year ago and rapidly deteriorating cognitively. My husband and I decided to buy them * tickets as she has wanted to visit the US. They visited us in Grand Junction, CO. Their trip was restricted due to closure of National Parks.The flight was difficult for her. Would it be possible to upgrade her for free as she had a *.* hour car trip to the Denver airport , ** hour trip to London and * hour plane trip to Frankfurt and A * hour car ride home. They boarded the British Airways flight *** at Denver today at *** pm
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British Airways

Customer service issue
Reported by GetHuman1901083
Jan 5th, 2019 - 3 mons ago
I have an issue with British Airways too
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Seen by 2 customers so far
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GetHuman1901083 started working on this issue
Jan 5th 3:22am