Good afternoon. I wish to seek advice on a recent transaction please. Yesterday I went...

GetHuman-kgreensl's customer service issue with British Airways from October 2018

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Name on the ticket, Booking reference, Billing address, Email address on the account, and Phone number on account
The issue in GetHuman-kgreensl's own words
Good afternoon. I wish to seek advice on a recent transaction please. Yesterday I went online to purchase a ticket on BA for a total of $****.** which I tried to pay with my PayPal account. The purchase showed "Incomplete". Realizing that it did not go through I logged out and back in and tried again for same purchase using my credit card directly on the BA site. It came back "Confirmed". I received a receipt and an itinerary. I logged out of BA and went to my private email only to find an email entitled "you have submitted a payment to PayPal for $****.**. I signed into my PayPal account and see that it is pending until BA accepts. Have I been charged twice for the same ticket?
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British Airways

Customer service issue
Reported by GetHuman-kgreensl
Oct 18th, 2018 - a mon ago
I have an issue with British Airways too
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Seen by 2 customers so far
Similar issue to 1783 others
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Timeline
GetHuman-kgreensl started working on this issue
Oct 18th 10:06am