Need to see if I am booked on the BA flight from JHB to Orlando . Money was taken but have no confirmation or booking reference , nothing was sent to me .. HELP

GetHuman-nomavasi's customer service issue with British Airways from August 2018

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Hi I booked a ticket with BA using an app , it said my card was declined . But something about still processing . But I went on to look at other options and only to now discover that the money was charged by BA and yet I have no confirmation email , or booking reference or an sms so I don’t know what to do , I don’t know if I’m booked or not . If I’m not I can’t book because all the money was was taken by BA. Flight prices are going up by the minute . I have to be in the US by Sunday . How do I resolve this.
That flights keep going up , I’m stuck and have no alternative and don’t know if I’m booked or not . It’s almost midnight and I can’t sleep because it’s a lot of money that went out of my account and suppose to leave in * days .
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British Airways

British airways flight booking
Customer service issue
Reported by GetHuman-nomavasi
Aug 8th, 2018 - 7 mons ago
I have an issue with British Airways too
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Phone number on account
Timeline
GetHuman-nomavasi started working on this issue
Aug 8th, 2018 9:56pm
GetHuman-nomavasi indicated the issue is not fixed yet.
Aug 9th, 2018 4:05am
GetHuman-nomavasi indicated the issue is not fixed yet.
Aug 9th, 2018 4:06am
GetHuman-nomavasi indicated the issue is not fixed yet.
Aug 9th, 2018 4:06am
GetHuman-nomavasi indicated the issue is not fixed yet.
Aug 9th, 2018 4:37am
GetHuman-nomavasi indicated the issue is not fixed yet.
Aug 9th, 2018 4:42am
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Aug 9th, 2018 4:43am
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Aug 9th, 2018 4:44am
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Aug 9th, 2018 4:51am
GetHuman-nomavasi confirmed the issue is fixed. Hooray!
Aug 9th, 2018 5:15am