Before contacting them, items GetHuman-butzz may need:
Name on order, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-butzz's own words
I ordered Disney Mickey Mouse through the years Floor Lamp and it was shipped *-**-****, Today is *-**-**** and I have not received my shipment. the tracking number is ******************** Fed ex. I have put a trace on it July *,**** and they can not find it. If this one is lost or stolen, I would like a replacement. How much longer do I need to wait for my shipment???? The Bradford exchange is the one that choose FedEx not me. I hope you can replace my shipment, since I have already paid the first installment.. I have tried for two days calling your customer service number and no one answered the phone.. Please reply to my email... Regards* Jon Langworthy customer * ********* order number ********** Phone number ***-***-****
GetHuman-butzz did not yet indicate what Bradford Exchange should do to make this right.
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