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ordered coin on ********. called * times told still awaiting delivery then in august to...

GetHuman4044481's Missing Order issue with Bradford Exchange from December 2019

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The issue in GetHuman4044481's own words

ordered coin on ********. called * times told still awaiting delivery then in august told the order had been cancelled in june in error. Told would reorder on ******** then again would reorder on the ********. Told on ******** coin was on order. should be sent out soon. Now it is the *******. What is soon to your company. Sorry for sarcasm but at the end of my patience. I want this coin for my son nearly * months waiting is enough. When do I get this coin****-CO***.

GetHuman4044481 did not yet indicate what Bradford Exchange should do to make this right.

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How GetHuman4044481 fixed the problem

Called back * more times. No answer only leave tel no. They will call back in * working hours.Called tues and wed no call backs. Sent email thurs. No reply yet. And of course no coin has turned up.

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How Do I Cancel My Bradofrd Exchange Order?How Do I Get a Refund from the Bradford Exchange?How Can I Track My Bradford Exchange Order?How Do I Return an Order to the Bradford Exchange?

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Bradford Exchange

Missing Order issue

Reported by GetHuman4044481

Dec 5th, 2019 - a year ago

I have an issue with Bradford Exchange too

Not resolved

GetHuman4044481 shared how to fix

Seen by 30 customers so far

Similar issue to 843 others

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Items needed

Name on order

Order number

Billing address

Email address on the account (if applicable)