I ordered a Mickey Mouse collectible animation magic motion lamp for a Christmas gift...
GetHuman-mostolle's customer service issue with Bradford Exchange from December 2018
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The issue in GetHuman-mostolle's own words
I ordered a Mickey Mouse collectible animation magic motion lamp for a Christmas gift. I opened it and Mickeys arm was missing.but in the bottom of the box. The light bulb it came with didn't work and the spinning motion didn't work even when a working lightbulb Was used. I am a customer and fan but was thoroughly not happy with this. I shouldn't have to pay the shipping to send back a broken item and now he will never have it in time for Christmas
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