I ordered a Mickey Mouse collectible animation magic motion lamp for a Christmas gift...

GetHuman-mostolle's customer service issue with Bradford Exchange from December 2018

3 views
 | 
1117 similar
 | 
0 following
Help with my Bradford Exchange issue
First: share to improve GetHuman-mostolle's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mostolle's next move: talk to Bradford Exchange when they open.
Bradford Exchange's call center is closed now. We will send GetHuman-mostolle a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-mostolle may need:
Name on order, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-mostolle's own words
I ordered a Mickey Mouse collectible animation magic motion lamp for a Christmas gift. I opened it and Mickeys arm was missing.but in the bottom of the box. The light bulb it came with didn't work and the spinning motion didn't work even when a working lightbulb Was used. I am a customer and fan but was thoroughly not happy with this. I shouldn't have to pay the shipping to send back a broken item and now he will never have it in time for Christmas
GetHuman-mostolle did not yet indicate what Bradford Exchange should do to make this right.
I have an issue with Bradford Exchange too
How GetHuman-mostolle fixed the problem
We are waiting for GetHuman-mostolle to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Bradford Exchange's attention and get better help faster. Tap below to get started.
Having Bradford Exchange issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Bradford Exchange email you?
This email address isn't valid
Follow this issue
See how GetHuman-mostolle fixes it.
This email address isn't valid

Bradford Exchange

Customer service issue
Reported by GetHuman-mostolle
Dec 5th, 2018 - 2 mons ago
I have an issue with Bradford Exchange too
Not resolved
Seen by 3 customers so far
Similar issue to 1117 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mostolle started working on this issue
Dec 5th, 2018 2:26am