So I called your office and asked how I get the Hogwarts Grand Hall. I signed up and wa...
GetHuman-tdhoefer's customer service issue with Bradford Exchange from December 2018
Help with my Bradford Exchange issue
The issue in GetHuman-tdhoefer's own words
So I called your office and asked how I get the Hogwarts Grand Hall. I signed up and was told it would be delivered to me December **, ****. I just got in the mail a Three Broomstick plastic house and you charged my credit card $**. When I called today, I was told that I would get another plastic house next month for another $**. I was told that it would be another five months before I would get the Great Hall but I had to pay for all the little plastic houses first. When I called you the first time months ago you said something completely different. So I canceled my order. I was told by customer service that she would email me a return slip. She never did. So now I don’t even know if she canceled my order either. My account number is ********. Please help me out. I don’t know what to believe from your customer service department any more. Please cancel my order and please send me a return slip.
GetHuman-tdhoefer did not yet indicate what Bradford Exchange should do to make this right.
I have an issue with Bradford Exchange too
How GetHuman-tdhoefer fixed the problem
We are waiting for GetHuman-tdhoefer to fix the problem and share the solution with the rest of us customers.
Please help with my Bradford Exchange issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.