this is the second time I have sent this request, I ordered checks on line when they ca...

GetHuman924477's customer service issue with Bradford Exchange from August 2018

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The issue in GetHuman924477's own words
this is the second time I have sent this request, I ordered checks on line when they came they had the wrong account number. I called customer service and was told there was no guarantee on online checks. My only recourse was to render and pay for another order. At first I responded that I would not be doing that because I should have been told that in LARGE TYPE THAT YOU DID NOT GUARANTEE ON LINE CHECK ORDERS, but no such warning was given. A gentleman called me and told me I could reorder at the same promotion code price which including shipping was $**.** so I thought about it and decided to place my oder again, which I have received already by the way. I was also given Rush shipment at half price because of a family illness which is taking me to Florida for an extended stay. I would like to thank you for that. It is greatly appreciated. I am somewhat confused though If you add $**.** which was the full amount I paid for my first and $*.** you get $**.** why was I charged $**.**? I would appreciate someone getting back to me as soon as possible. I really like the checks, but really don't want all this aggravati
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Bradford Exchange

Customer service issue
Reported by GetHuman924477
Aug 10th, 2018 - a yr ago
I have an issue with Bradford Exchange too
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Seen by 2 customers so far
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Timeline
GetHuman924477 started working on this issue
Aug 10th, 2018 5:36am