my issue is I ordered checks on line and the account number was wrong on all of the che...

GetHuman924477's customer service issue with Bradford Exchange from July 2018

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The issue in GetHuman924477's own words
my issue is I ordered checks on line and the account number was wrong on all of the checks. when I called customer service I was told my only recourse was to purchase new checks and destroy these because Bradford Exchange was not responsible. for online check orders.I could have ordered checks cheaper from my bank if I do that, I will not be ordering checks from Bradford Exchange, I have ordered several things from you over the years, but no longer.I am very disappointed because nowhere did it tell me online ordering was not guaranteed or I would not have taken a chance.
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Bradford Exchange

Customer service issue
Reported by GetHuman924477
Jul 28th, 2018 - 10 mons ago
I have an issue with Bradford Exchange too
Not resolved
Seen by 1 customer so far
Similar issue to 309 others
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Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman924477 started working on this issue
Jul 28th, 2018 1:25am