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GetHuman-slpruitt's customer service issue with Bradford Exchange from July 2018

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Help with my Bradford Exchange issue
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Bradford Exchange's call center is closed now. We will send GetHuman-slpruitt a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-slpruitt's own words
I need to bring my account up to date and I have every intention to do so. I have talked with a supervisor recently. ... I've bought a lot of items from you. Unfortunately I think I'm going to have to quit. You can't seem to keep my account up to date. I know I made an extra payment on one item, called in once and was told my balance was zero and then a couple months later I received a bill. Once I guy told me I had to find my statement or check to prove I had paid something off.
I have missed most of spring and summer because I came down with an autoimmune disease, scleroderma. I have spent months laying down. I could not sit or bend over so it made it impossible to go through anything stacked up and waiting. Now I'm kind of overwhelmed with trying to catch up with everything.
I'll get caught up. Can you fix my credit when I do?
I've ordered from you for a long time with little payment problems.
I have an issue with Bradford Exchange too
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Bradford Exchange

Several
Customer service issue
Reported by GetHuman-slpruitt
Jul 2nd, 2018 - a yr ago
I have an issue with Bradford Exchange too
Fixed
Seen by 9 customers so far
Similar issue to 228 others
0 customers following this
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Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-slpruitt started working on this issue
Jul 2nd, 2018 3:51am
GetHuman-slpruitt indicated the issue is not fixed yet.
Jul 3rd, 2018 6:06pm
GetHuman-slpruitt indicated the issue is not fixed yet.
Jul 5th, 2018 6:12pm
GetHuman-slpruitt indicated the issue is not fixed yet.
Jul 5th, 2018 6:13pm
GetHuman-slpruitt indicated the issue is not fixed yet.
Jul 5th, 2018 6:14pm
GetHuman-slpruitt indicated the issue is not fixed yet.
Aug 14th, 2018 11:46am
GetHuman-slpruitt indicated the issue is not fixed yet.
Aug 14th, 2018 11:55am