Ordered maple scoreclock in November for Xmas gift. Was told it would be here January...

GetHuman720903's customer service issue with Bradford Exchange from May 2018

Help with my Bradford Exchange issue
The issue in GetHuman720903's own words
Ordered maple scoreclock in November for Xmas gift. Was told it would be here January *. Didn't come. Phone different dates was told another date. Phone May ** told it's a new item not there yet. But you still advertise it. Just got email with it on saying order before May ** for father's day. It as been * month since I ordered it. Can you tell me what the problem is. I have been patient. Could you please contact me to tell me
GetHuman720903 did not yet indicate what Bradford Exchange should do to make this right.
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How GetHuman720903 fixed the problem
Really didn't fix it. They just explained that it still isn't in stock and I WOULD get it when it comes in . In another *- * weeks. I have been hearing this for * monthx
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Bradford Exchange

Customer service issue
Reported by GetHuman720903
May 26th, 2018 - 6 mons ago
I have an issue with Bradford Exchange too
Fixed
GetHuman720903 shared how to fix
Seen by 8 customers so far
Similar issue to 553 others
0 customers following this
Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman720903 started working on this issue
May 26th 4:15pm
GetHuman720903 indicated the issue is not fixed yet.
May 26th 10:26pm
GetHuman720903 indicated the issue is not fixed yet.
May 27th 12:12am
GetHuman720903 confirmed the issue is fixed. Hooray!
May 30th 1:50am