I’m deeply disappointed that the address labels that I ordered still have not arrived...

GetHuman666567's customer service issue with Bradford Exchange from May 2018

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The issue in GetHuman666567's own words
I’m deeply disappointed that the address labels that I ordered still have not arrived. I paid all the extra fees for shipping*handling*taxes for checks and labels to arrive in the few days (which doubled the cost of the order!!) and the item that I needed most has not been sent. There was nothing special about my order to warrant any delay and charging extra fees to obtain the expedite better service fell far short. I would have ordered from my Boulder Colorado company and had them already, but I mistakenly believed it would save time to order both through you and try your company. **This was ordered online.**Another question: The checks seemed washed out in color and background (my example had more of light baby blue background and brighter logo. Was there a change made? **The only item I have in my email is notice to hurry and complete my order that was on April **z**I gave up trying to get through by phone and it was suggested to message by email. **Thank you, *Ann Marie Markle*(***) ***-****

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Bradford Exchange

Customer service issue
Reported by GetHuman666567
May 8th, 2018 - 5 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 352 others
0 customers following this
Items needed
Name on order
Order number
Billing address
Email address on the account (if applicable)


GetHuman666567 started working on this issue
May 8th, 2018 4:03pm
GetHuman666567 indicated the issue is not fixed yet.
May 8th, 2018 7:24pm
GetHuman666567 indicated the issue is not fixed yet.
May 9th, 2018 12:06pm
GetHuman666567 indicated the issue is not fixed yet.
May 11th, 2018 2:16pm