Need correct address to send payments. Did not get envelope

GetHuman615305's customer service issue with Bradford Exchange from April 2018

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Help with my Bradford Exchange issue
Before contacting them, items GetHuman615305 may need:
Name on order, Order number, Billing address, and Email address on the account (if applicable)
GetHuman615305's next move: talk to Bradford Exchange when they open.
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The issue and preferred resolution, in GetHuman615305's own words:
Need correct address to send payments. Did not get envelope
I trust that Bradford Exchange will make this right and come up with a resolution that is fair.
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Bradford Exchange

Customer service issue
Reported by GetHuman615305
Apr 20th, 2018 - 3 mons ago
I have an issue with Bradford Exchange too
Not resolved
Seen by 6 customers so far
Similar issue to 281 others
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Timeline
GetHuman615305 started working on this issue
Apr 20th 6:40pm