I have been a boost mobile customer for YEARS. I recently had to purchase a new phone b...

GetHuman-jbcru's customer service issue with Boost Mobile from July 2021

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The issue in GetHuman-jbcru's own words
I have been a boost mobile customer for YEARS. I recently had to purchase a new phone because the one I had broke. I spent $***.** on the phone. And yesterday I spent * hours on the phone trying to activate the phone, to be told that the phone I purchased is not compatible with boost mobiles new net work, I am so disgusted, I don't even like the new network, it does not even work in my area, I think the customer should be able to choose new or old net work. I have always bragged about boost mobile, and had several of my friends switch to boost. Well not anymore, I am so disappointed in boost, and have been a customer for at least * years. Not anymore, I'm moving on to something different, where I can choose what I want, and not be told what I have to HAVE

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Boost Mobile

Customer service issue
Reported by GetHuman-jbcru
Jul 10th, 2021 - 3 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 3753 others
0 customers following this

Timeline

GetHuman-jbcru started working on this issue
Jul 10th 3:20pm
GetHuman-jbcru indicated the issue is not fixed yet.
Jul 10th 3:21pm
GetHuman-jbcru indicated the issue is not fixed yet.
Jul 10th 3:21pm
GetHuman-jbcru indicated the issue is not fixed yet.
Jul 10th 3:21pm
GetHuman-jbcru indicated the issue is not fixed yet.
Jul 10th 3:21pm
GetHuman-jbcru indicated the issue is not fixed yet.
Jul 10th 3:22pm
GetHuman-jbcru indicated the issue is not fixed yet.
Jul 10th 3:22pm
GetHuman-jbcru indicated the issue is not fixed yet.
Jul 10th 3:22pm
GetHuman-jbcru indicated the issue is not fixed yet.
Jul 10th 3:22pm
GetHuman-jbcru indicated the issue is not fixed yet.
Jul 10th 3:22pm
GetHuman-jbcru indicated the issue is not fixed yet.
Jul 10th 3:22pm

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