BOOST IS SLANG FOR THEFT. **Boost Mobile overcharged me $*** between July **** and Janu...

GetHuman-coxaudre's customer service issue with Boost Mobile from June 2021

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The issue in GetHuman-coxaudre's own words
BOOST IS SLANG FOR THEFT. **Boost Mobile overcharged me $*** between July **** and January ****.*July **** I joined a two line phone plan. It was supposed to be $** per month. It is two lines for ** GB of high speed ** GB of mobile hotspot and unlimited text and talk. That is an $** plan. Yeah boost charge me $*** a month for ** months which equals a theft of $***.*When a family member contacted them for me in January of **** they lowered it to $** per month as it should have been. That proves that boosted that it was wrong. But they have not corrected it and my family member has been contacting them for months since I can't do it.**They charged me $*** a month for ** months. That is the cost for a * phone line plan. They have admitted that I have never, ever, never had a three phone line plan.**Yet they won't make it right. My family member even at once told them that I might be willing to accept $*** or a little more in the form of device such as a new phone and some discounts on future payments. That means I would still have lost about $*** not to mention the fact that they cheated me so they should come up with extra that is what is expected of anyone that steals from you. They didn't even honor that and they know for certain that they cheated me of $***.**They charged me ** months for a three line phone plan which I did not get a service I did not use so that is a theft, plain and clear.**My family member caught the mistake in January of ****. They told boost about it and boost lower the cost then to $** which admits that boost was charging too much for ** months.**A. Cox Wabash, Indiana.

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Boost Mobile

Customer service issue
Reported by GetHuman-coxaudre
Jun 17th, 2021 - 4 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 3483 others
0 customers following this
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Timeline

GetHuman-coxaudre started working on this issue
Jun 17th 12:08am
GetHuman-coxaudre indicated the issue is not fixed yet.
Jun 17th 12:09am
GetHuman-coxaudre indicated the issue is not fixed yet.
Jun 17th 12:09am