I changed my phone number online at my boost mobile account and I changed it on Sunday...

GetHuman6169403's customer service issue with Boost Mobile from June 2021

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Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman6169403's own words
I changed my phone number online at my boost mobile account and I changed it on Sunday and today is Tuesday. I’m having problems with the change because when I send a text message people are still getting texts from my old number instead of my new phone number. I cannot get texts at all or send them to or from my new number they all are going to my old number even though I changed that number. I’ve tried resetting my network I’ve tried calling boost and apple I’ve tried changing the number on my list in my settings nothing is working. My old number is still activated to my phone and my new number isn’t being activated even though it’s supposed too.

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Boost Mobile

Customer service issue
Reported by GetHuman6169403
Jun 8th, 2021 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 3409 others
0 customers following this

Timeline

GetHuman6169403 started working on this issue
Jun 8th 10:41pm

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