I paid for Boost service Saturday April **th at **:** a.m. . I am on the $* a day plan...

GetHuman-rubypro's customer service issue with Boost Mobile from April 2020

21 views | 5282 similar | 0 following
Help with my Boost Mobile issue
First: share to improve GetHuman-rubypro's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rubypro's next move: talk to Boost Mobile when they open.
Boost Mobile's call center is closed now. We will send GetHuman-rubypro a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-rubypro may need:
Name on account, Phone number, and 4 Digit PIN
The issue in GetHuman-rubypro's own words
I paid for Boost service Saturday April **th at **:** a.m. . I am on the $* a day plan right now because of the covid-** crisis. After I paid for the service on Saturday, Sunday morning I woke up and I didn't notice until about **am that they had cut my service off even though I had paid for two days of service on Saturday. *When I called them they restored my service and apologized however when I asked about the ** plus hours I had lost on my service ans what they were going to do about it, they told me that I would have service until the next day at **. Which I knew was not going to happen but they wouldn't let up that I would so I waited for the next day. **Well I didn't have to wait for the next day at all because ** midnight Sunday night, Monday morning, the phone went off like clockwork and when I called this morning they basically told me there was nothing they can do in that they feel like I got my service my money's worth and then when you ask for a supervisor they tell you that one it's not available and they will have to call you back within * or * days which is what they all say without even checking to see if the supervisors available so I believe they've been trained to do so.

GetHuman-rubypro did not yet indicate what Boost Mobile should do to make this right.

How GetHuman-rubypro fixed the problem

We are waiting for GetHuman-rubypro to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rubypro fixes it.
This email address isn't valid

Boost Mobile

Customer service issue
Reported by GetHuman-rubypro
Apr 27th, 2020 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 5282 others
0 customers following this

Timeline

GetHuman-rubypro started working on this issue
Apr 27th, 2020 12:00pm