my boost mobile phone was lost or stolen on ********** in the evening last seen *:**pm...

GetHuman4174325's customer service issue with Boost Mobile from December 2019

Help with my Boost Mobile issue
The issue in GetHuman4174325's own words
my boost mobile phone was lost or stolen on ********** in the evening last seen *:**pm. need help filing claim. i have insurance. phone number *** *** ****. my name is mary lynn pratt

GetHuman4174325 did not yet indicate what Boost Mobile should do to make this right.

How GetHuman4174325 fixed the problem
I found my phone. I think with the location turned on and find my devise turned on and my devise listed the "find my devise will tell tell me where it was. In my case on top of my toaster. Problem not solved is why the password did not work after i locked the phone thinking it was stolen?
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Boost Mobile

Customer service issue
Reported by GetHuman4174325
Dec 30th, 2019 - a year ago
Fixed
GetHuman4174325 shared how to fix
Seen by 36 customers so far
Similar issue to 4523 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN

Timeline

GetHuman4174325 started working on this issue
Dec 30th, 2019 5:56pm
GetHuman4174325 indicated the issue is not fixed yet.
Dec 31st, 2019 5:23pm
GetHuman4174325 shared this issue with friends on Facebook
Dec 31st, 2019 5:24pm
GetHuman4174325 confirmed the issue is fixed. Hooray!
Jan 1st 4:08am

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