I don't have my order number for the Samsung j* refine, I ordered it through boost up o...

GetHuman-tmscott's customer service issue with Boost Mobile from March 2019

Help with my Boost Mobile issue
The issue in GetHuman-tmscott's own words
I don't have my order number for the Samsung j* refine, I ordered it through boost up online.*My phone number is ***-***-**** and my pin is **** *Please email me my order number.
GetHuman-tmscott did not yet indicate what Boost Mobile should do to make this right.
I have an issue with Boost Mobile too
How GetHuman-tmscott fixed the problem
I was told my boost up was waiting for a tracking number for the new phone. But when I entered my order number it said my order was cancelled and I was charged for the new phone. They wouldn't tell me why it was cancelled even though I am eligible for boostup
Please help with my Boost Mobile issue
Do you have a customer issue as well?
We can help you get Boost Mobile's attention and get better help faster. Tap below to get started.
Having Boost Mobile issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Boost Mobile

Customer service issue
Reported by GetHuman-tmscott
Mar 13th, 2019 - 5 mons ago
I have an issue with Boost Mobile too
Fixed
GetHuman-tmscott shared how to fix
Seen by 3 customers so far
Similar issue to 20011 others
0 customers following this
Items needed
Name on account
Phone number
4 Digit PIN
Timeline
GetHuman-tmscott started working on this issue
Mar 13th 1:42pm
GetHuman-tmscott confirmed the issue is fixed. Hooray!
Mar 13th 1:53pm